How often should I update my institution's information?
CIC sends an annual reminder to the office of the president to update the institution's information. You may also update periodically when information changes.
Who is responsible for updating my institution's information?
CIC designates the president for updating information. However, presidents often provide their login information to an assistant or another staff member.
Can individuals at my institution update their own record?
The office of the president is responsible for an institution's record. However individuals can update their own records using the Update Individual Profile feature
I've changed or deleted important information on my institution's record. How do I recover this information?
Simply login again and re-enter the correct information, or contact CIC at email@example.com
I've forgotten my username and/or password, or I'd like to change my password. What do I do?
Use the Retrieve Password or Change Password links on this page to either retrieve or change your password information. Your username is always your institutional email address on file with CIC.
Is submitting my information online a secure transaction?
Yes. Our online system uses a secure encrypted connection to ensure safe transmission.