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2004 CAO/CFO Institute

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The National Institute for Independent College and University Chief Academic Officers and Chief Financial Officers

Co-sponsored by the National Association
of College and University Business Officers

October 30-November 2, 2004
The Hyatt Regency San Francisco
San Francisco, California

Click here for resources from the 2004 CAO/CFO Institute.

Click here for the 2004 Academic Award press release.

Click here for CAO coverage in the Fall 2004 Independent.

Click here to view the 2004 CAO/CFO Institute Program. (This is a PDF file. In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat is available for free from the Adobe Web site.)


See below for conference information and registration materials that were available prior to the Institute.

View a newsletter article on the CAO/CFO Institute in the Summer 2004 and Winter/Spring 2004 issues of the Independent.

Theme

Collaborative Leadership: Meeting Competitive Challenges
Current higher education challenges are sufficiently pressing and pervasive that comprehensive, rather than piece-meal, institutional responses are usually necessary. Consequently, on a growing number of campuses, the chief academic officer (CAO) and chief financial officer (CFO), working in concert, must be the architects of these broad-gauged, strategic initiatives. Increasingly, the most difficult issues that CAOs face require closer working relations with CFOs. Recognizing the importance of effective, collaborative working relations between CFOs and CAOs, CIC has, for the first time and for this year only, designed the annual Institute for Chief Academic Officers to create a distinctive professional development opportunity for both chief academic officers and chief financial officers.

Many of the Institute’s sessions will focus on particular aspects of the work of CAOs and CFOs that necessarily bring them together and occasionally into conflict.

Plenary presentations will address immediate challenges facing independent colleges and universities, whose solutions especially call for close collaboration between CAOs and CFOs:

  • The Challenge of Leadership of Institutions to Achieve Both Educational and Financial Strengths: Michael L. Lomax, President and Chief Executive Officer of the United Negro College Fund (UNCF) since June 2004, and previously President of Dillard University
  • The Challenge of Educating Low-Income Students: Martha D. Lamkin, President and Chief Executive Officer of the Lumina Foundation for Education
  • The Challenge of Investing Wisely in Technology: Brian L. Hawkins, President of EDUCAUSE
  • The Challenge of the Market Place in Academe: David Kirp, Professor of Public Policy the Goldman School of Public Policy at the University of California, Berkeley, and author of Shakespeare, Einstein and the Bottom Line: The Marketing of Higher Education

Institute sessions will address key areas requiring collaborative work by CFOs and CAOs such as the following:

  • Academic Program Review: Establishing Priorities
  • Enrollment Management and Tuition Discounting
  • Adult-Friendly Institutions: Financing, Technology, and Assessment
  • Legal Ramifications of Personnel Issues
  • Planning Facilities: Libraries and Performing Arts
  • Program Costing: Models and Data Sets

Working Together for Solutions
In addition to conference sessions of the usual length, the Institute program will include a number of two- and three-hour workshops. These sessions will address institutional initiatives and strategies that frequently require the joint efforts of both the CAO and CFO. Many of these sessions will offer hands-on explorations and tools that can be used when participants return to their campuses. Leaders of all sessions intend to address the personnel, budgetary, data, planning, and partnership implications of their topic.

Collaborative Leadership
Some sessions will help CAOs understand the work and perspectives of their colleague CFOs and vice versa. Other sessions will focus on effective ways for the two administrators to work together. In many conference sessions, both CFOs and CAOs will present their ideas on the topic.

CIC is grateful to the chief financial officers who joined the CAO Task Force to plan this meeting: Sidney H. Evans, Jr., Vice President for Business and Finance, Dillard University; Donald W. Mortenson, Vice President for Business and Planning, Seattle Pacific University; and Rick Staisloff, Vice President for Finance and Administration, College of Notre Dame of Maryland.

CIC also benefited from the advice of the National Association of College and University Business Officers (NACUBO) staff members James Morley, President; Susan Jurow, Senior Vice President; and Michele Madia, Policy Analyst, Professional Development and Communications.

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Newly Scheduled Sessions

Evaluating and Planning Your IT Future
Do you struggle to understand your current investment in information technology on campus? Do you wonder how to evaluate what your future investment should be? Benchmarking your campus’ IT expenditures against other colleges can provide insight into the course you should travel. Learn techniques that you can use to assess your information technology environment and work on a planning exercise on developing technology strategy within the framework of a specific college’s goals as they intersect with available resources.
Karen Leach, Vice President for Administration and Finance, Hamilton College, co-leader of the COSTS Project, and co-author of the CIC white paper Information Technology Benchmarks: A Practical Guide for College and University Presidents

Working with and Benefiting from For-Profit Institutions
For-profit higher education institutions are among the competitors private colleges and universities confront in today’s academic marketplace. What benefits can independent institutions glean from these institutions? Augsburg College has forged an alliance with Capella University, a for-profit company that offers online undergraduate and graduate degrees in business and education, and the College competes with the University of Phoenix. With strong programs for working adults, Marylhurst University is mindful of the strategies and strengths of for-profit institutions offering programs in the region. Learn from the CFOs and CAOs of these institutions and share your own insights about remaining competitive.
Dick Adamson, Vice President for Finance and Administration,
Augsburg College
Chris Kimball, Vice President for Academic and Student Affairs and Dean of the College, Augsburg College
Michael Lammers, Vice President for Finance and Facilities,
Marylhurst University
David C. Plotkin, Vice President for Academic Affairs,
Marylhurst University

Evaluation Tools for Administrators
Participants will learn how to guide and improve the performance of administrators in a variety of roles at colleges and universities through the use of feedback tools. The session will discuss the processes for administering evaluation instruments and important considerations in the development of such tools. IDEA Feedback for Administrators, a web-based tool, will be demonstrated.
William Pallett, Director, The IDEA Center
Richard B. Lloyd, Vice President for Academic Affairs and Dean of the Faculty, Hastings College

Building the Capacity and the Quality of Nursing Programs
With an increasing need for nurses, how can CIC institutions graduate more students from their nursing programs? What process can be used to identify ways of increasing the capacity of these programs? What strategies are private colleges and universities using to address the challenges of offering a high-quality nursing education?
Mary E. Boyce, Provost and Academic Vice President, Mount St. Mary’s College (CA)
Vernon Miles, Dean of the College, Lynchburg College

Workshop: Designing Academic Space Focused on Learning
Explore the process for designing or redesigning “learning spaces”—libraries, classrooms, computer centers, science laboratories—on your campus from project start-up through project completion. Discuss issues such as who is involved in the planning process, how projects are priced, when is programming accomplished, when does the CAO get involved, is the CFO the usual contact for building or renovation projects, and how to make quality versus quantity judgments when budgets are considered. Participants will experiment with layouts for academic space, discuss the results of a national survey on planning library space, and consider how data gathered from students at one CIC institution might bear on planning for library space.
Scott Bennett, Senior Advisor, Council of Independent Colleges, University Librarian Emeritus, Yale University, and author of Libraries Designed
for Learning
Thomas Celli, President, Celli-Flynn Brennan Turkall, Architects and Planners

Chief Academic Officers Open Mike
Chief academic officers have an opportunity to ask advice from colleagues on specific issues and to seek information regarding trends and practices on private college and university campuses.
Margaret Malmberg, University of Charleston

Chief Financial Officers Open Mike
Chief financial officers have an opportunity to ask advice from colleagues on specific issues and to seek information regarding trends and practices on private college and university campuses.
Rick Staisloff, Vice President for Finance and Administration, College of Notre Dame of Maryland

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Major Speakers and Awardees

Brian L. Hawkins, President of EDUCAUSE, will discuss the “Challenge of Investing Wisely in Technology.” EDUCAUSE is a professional association of more than 1,900 colleges and universities, dedicated to transforming higher education through information technologies. Prior to joining EDUCAUSE, Hawkins was Senior Vice President for Academic Planning and Administrative Affairs at Brown University, and management professor at Drexel University. In addition to serving as a consultant to more than 350 organizations, Hawkins has written extensively, including The Mirage of Continuity: Reconfiguring Academic Information Resources for the 21st Century (1998), as well as many articles, book chapters, and monographs on information resources, academic planning, and the use of technology in higher education.

David Kirp, Professor of Public Policy in the Goldman School of Public Policy at the University of California, Berkeley, will address the “Challenge of the Market Place in Academe.” Dr. Kirp is the author of Shakespeare, Einstein and the Bottom Line: The Marketing of Higher Education, which explores what happens “when the life of the mind meets the bottom line.” Pursuing research on topics such as affordable housing, gender justice, gay rights, and charter schools, Dr. Kirp has published 14 books, including his recent, Almost Home: America’s Love-Hate Relationship with Community, and more than 100 articles. He was the founding director of the Center for Law and Education, which pursues equal educational opportunity issues in courts and legislatures.

Martha D. Lamkin, President and Chief Executive Officer of the Lumina Foundation for Education, will speak on the “Challenge of Educating Low-Income Students.” The Lumina Foundation for Education is an independent foundation with the mission of expanding access to education beyond high school. Before joining the Lumina Foundation, Lamkin served as Executive Vice President of Corporate Advancement at the USA Group in Indianapolis and as President of the Cummins Engine Company Foundation. In addition to her involvement in a wide range of civic, governmental, and social service organizations, Lamkin has been a member of the board of visitors of DePauw University and the president’s cabinet of Indiana University.

Michael L. Lomax, President and Chief Executive Officer of the United Negro College Fund (UNCF), will deliver the keynote address on the “Challenge of Leadership of Institutions to Achieve Both Educational and Financial Strength.” Dr. Lomax formerly served as President of Dillard University, where he led an aggressive multi-million dollar renovation program and increased enrollment by nearly 40 percent. In 2002, U.S. News and World Report rated Dillard number 20 in the top tier of comprehensive colleges in the South. Before moving into administration, Dr. Lomax taught literature at Morehouse and Spelman Colleges, Emory University, the Georgia Institute of Technology, and the University of Georgia. Additionally, Dr. Lomax served for 12 years as Chairman of the Board of Commissioners of Fulton County in Atlanta, Georgia.

Chief Academic Officer Award

Ann Taylor Green, Provost, Vice President for Academic Affairs, and Professor of Mathematics at Bethune-Cookman College, has been selected to receive the 2004 Chief Academic Officer Award for contributions to her colleagues at private colleges and universities. During her 14 years of service as CAO of Bethune-Cookman College, she has created a faculty development center, established student exchange programs, created new majors, and improved the quality of students as well as faculty members. She has been an active participant in the CIC Institute for Chief Academic Officers, serving a term on the CAO Task Force, leading sessions at the New CAO Workshop, and facilitating the annual meetings of CAOs of Historically Black Colleges and Universities. Through the Salzburg Seminar, she has worked on higher education reform in Central and Eastern Europe, as well as Russia.

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Workshops

The CAO and the Budget
Monday, November 1, 2:00 – 5:30 p.m
Designed for experienced as well as new CAOs, this workshop will help participants gain greater understanding of the budget process as well as financial statements and reports. Topics will include: the essential elements and timeline for the budget process, difficulties CAOs encounter in preparing the budget, providing effective oversight of the budget process, and working with department chairs on budget issues. Workshop participants will learn more about the annual balance sheet and the operating budget of the institution. This workshop will be led by a CFO and CAO from CIC institutions. Since space is limited, please pre-register for this event using the Institute registration form.
Carole T. Coleman, Vice President for Finance and Administration, Saint John’s University (MN)
Charles Perkins, Provost and Executive Vice President, Alvernia College

The Quantitative Side of Program Review:
Credible Analysis that Leads to Action
Monday, November 1, 2:00 – 5:30 p.m. (limited to 20 institutions)

Changes in program mix at an institution must be based upon thorough program review; and an essential part of that review involves the quantitative analysis of program demand and costs. This workshop will lead CAOs and CFOs through the steps necessary to produce the kind of quantitative analysis that lends credibility to campus-wide program review and the decisions that stem from it. The session will lead participants through the process step by step, from data collection to final analysis, warning of the pitfalls one might encounter along the way and explaining in understandable language the terms and techniques involved. Participants are encouraged to bring laptops for hands-on analysis of data from small and mid-sized private institutions. Also welcome are those CAOs without quantitative backgrounds who want to understand better how numbers can help point to the correct program mix for an institution. Since space is limited, please pre-register for this event using the Institute registration form; teams will be given preference.
Michael Williams, President, The Austen Group

Prioritizing Academic Programs:
Where Academics and Finances Meet
Tuesday, November 2, 12:30 – 5:30 p.m.

CFOs and CAOs are invited to examine why their campuses must reallocate academic program resources to stay viable. In this workshop, they will learn ways of calculating total costs for each program, the hidden costs of academic programs, and data sources that already are available to help them in this process. They will explore ways of understanding institutional and program goals, and will examine effective processes for CFOs and CAOs to work together on academic program review. They will learn how to decide which programs to reduce, eliminate, or strengthen. Prior to the workshop, participants are encouraged to read Prioritizing Academic Programs and Services: Reallocating Resources to Achieve Strategic Balance, by Robert Dickeson. CFOs and CAOs who have
participated in academic program review will also serve as resource persons. This post-conference workshop will begin with a box lunch. Please sign up using the Institute registration form. The cost for food and materials is $95.00.
Robert C. Dickeson, Senior Vice President for Policy and Organizational Learning, Lumina Foundation for Education, and President Emeritus, University of Northern Colorado

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Concurrent Sessions

Assessing the Health of Information Literacy Systems
How do you know if your library and academic computing are effectively meeting the needs of students and faculty members? Do these systems advance student learning? Are both on-campus and off-campus constituents able to access the information they need? Explore answers to these questions with a national expert on information systems, a chief academic officer, and chief financial officer.
Michael J. Bell, Vice President for Academic Affairs and Dean of Faculty, Elmhurst College
Denise Jones, Vice President for Financial Affairs, Elmhurst College
Susan Perry, Director of Programs, Council on Library and Information Resources; Senior Advisor, Andrew W. Mellon Foundation; and former Library Director, Mount Holyoke College

Benchmarking Academic Program Costs to
Improve Departmental Performance

Learn how institutions use the Delaware Study of Instructional Costs and Productivity to analyze and improve academic programs. Explore how academic affairs and institutional research work together to develop and use this data.
Katie Conboy, Vice President for Academic Affairs, Stonehill College
Laura Uerling, Institutional Research and Systems Analyst, Stonehill College

Career Paths of CAOs at Independent Colleges
“How does my career compare with that of other chief academic officers?” This session reports on a survey of the career paths of CAOs at more than 250 independent colleges and universities. Learn about the backgrounds of CAOs, patterns of career mobility, expected time to retirement, and how to make the position of CAO more satisfying.
Garry Breland, Vice President for Academic Affairs,
Hannibal-LaGrange College

Follow-Up Session with Brian Hawkins
Discuss issues raised in Dr. Hawkins’ plenary session or raise questions about your information technologies concerns. He will also demonstrate the EDUCAUSE Core Data Service, which is a national, accessible data set on the current state of information technologies in higher education. Many CIC institutions participate in the survey that generates these data, which can be used for benchmarking of IT staffing, finances, organizational structure, software systems, student and faculty usage, and network security.
Brian L. Hawkins, President, EDUCAUSE

Fostering Effective Institutional Change
In a quickly changing environment, chief academic officers and chief financial officers need to understand the ways in which to align the various parts of the institution to carry out the mission of the institution. Learn how the National Association of College and University Business Officers project on Building Organizational Capacity will assist campus leaders in exploring the challenges of matching mission to organizational effectiveness for their campuses.
James E. Morley, Jr., President and Chief Executive Officer, National Association of College and University Business Officers

How to Cope with Difficult People
The CAO and CFO probably spend a larger percentage of their time dealing with difficult people than anything else they do. With 25 years of experience as both CAO and organizational communication consultant, Sue DeWine has developed a number of strategies to prevent difficult personalities from derailing a group. While everyone around them is changing, such people maintain difficult patterns of behavior. This session will give participants an opportunity to practice techniques to cope with these difficult personalities.
Sue DeWine, Provost, Marietta College

Implications of Tuition Discounting:
Predicting Educational and Financial Impacts

Decisions about educational programs, characteristics of a student body, and institutionally funded financial aid are inevitably intertwined. How can CAOs and CFOs use data on already enrolled students to forecast the likely mutual impacts of such decisions? Enrollment management consultants present a model of data collection and analysis that can frame these choices.
Catherine Cook, CEO, Miller/Cook Associates, Inc.
William Miller, President, Miller/Cook Associates, Inc.

Introduction to Legal Issues for CAOs and CFOs
The legal framework for decision making at independent colleges and universities is the focus of this session. Emphasis will be placed on legal planning and preventing legal problems.
Steve Hirschfeld, Partner, Curiale Dellaverson Hirschfeld Kraemer & Sloan, LLP

Issues for Experienced CAOs
As chief academic officers move beyond eight years in their role, what issues are they likely to be addressing that they may not have tackled earlier in their careers? How do they dismantle programs that they created and sometimes, then, transform them? How does their perspective on their work shift over the years? What sources of renewal have they found? Share your experiences and learn from the insights of a chief academic officer who has served one institution for 17 years and another CAO who has served three institutions for a total of 15 years. Both CAOs have received the CIC Chief Academic Officer Award.
Carl Caldwell, Vice President for Academic Affairs, Anderson University
Marie Joan Harris, CSJ, Provost and Vice President for Academic Affairs, Avila University

Legal Issues Involving Hiring and Firing in Higher Education
This session will examine how legal problems arise and offer strategies for preventing litigation in the hiring and firing of faculty members and staff. For the hiring process, the session will explore key concepts such as equal treatment and applicable federal and state laws. In considering disciplinary procedures and termination, the session will examine breach of oral and written contracts, implied contracts, and maintaining at-will employment for key employees through the use and development of policies and contracts.
Steve Hirschfeld, Partner, Curiale Dellaverson Hirschfeld Kraemer & Sloan, LLP

Making Decisions with Comparative Data
Today’s decision makers are in need of easily accessible and reliable data and information. With each passing year, more resources become available, making the process of choosing the most helpful resources more difficult. Participants will learn about national sources of comparative data related to student, faculty, and financial issues. Several campus vice presidents who are currently using CIC’s new benchmarking resource, the Key Indicators Tool, will also share their experiences.
Michelle Gilliard, Vice President for Planning and Evaluation, CIC

Making Retiree Medical Benefits
a Core Faculty Retirement Strategy

What strategies are campuses using to encourage on-time retirements in the post-Age Discrimination in Employment Act (ADEA) environment? Why are retiree medical benefits perceived as a critical factor in their decision making? How might a new paradigm for retiree health insurance save money long-term and the Emeriti Program achieve the orderly renewal of our intellectual communities? Learn about the results of the Emeriti Program—a national research project on faculty retirement behavior and an innovative response to the demographic challenges of a graying professoriate.
Kenneth Cool, President, Emeriti Consortium and former Director of Academic Planning, Vassar College
Linda Cool, Founding Director of the Emeriti Program and former Provost, Union College (NY)

The Adult Learning-Focused Institution
Chief financial officers and chief academic officers will examine policies and practices for improving their institutions’ effectiveness in meeting the needs of adult learners, using the Council for Adult and Experiential Learning’s “Principles of Effectiveness for Serving Adult Learners.” Participants will learn about benchmarking tools that help institutions improve practices, will conduct exercises that assess institutional performance, and will discuss how CAEL tools are being used at private colleges and universities around the country.
Thomas Flint, Vice President for Lifelong Learning, Policy and Research, Council for Adult and Experiential Learning

The Faculty Makeover: What Does It
Mean for Independent Institutions?

The composition of the faculty is undergoing a rapid transformation, including perhaps the swiftest-ever redistribution of types of academic appointments, moving to great reliance on non-tenure faculty members. The implications for private colleges are many—spanning institutional culture, faculty relationships, and finances—presenting opportunities and posing serious risks.
Jack H. Schuster, Professor of Education and Public Policy, Claremont Graduate University; Co-Director of the Project on the Future of American Faculty; and co-author of the forthcoming American Faculty: The Restructuring of Academic Work and Careers

Women in the Presidency – Approaches and Adaptations
How do women move into college and university presidencies and adapt their lives to the pressures of the job? How does gender affect their career trajectories? This session highlights research on 15 current women presidents and considers ways that the job is challenging for men and for women. Both philosophical and “nuts and bolts” insights open windows to the distinctive responsibilities of the presidency.
Jo Young Switzer, Vice President and Dean for Academic Affairs, Manchester College

Two parallel sessions will be offered during the conference—one on the work of CAOs led by a CIC Chief Academic Officer Award recipient, and the other on the work of CFOs led by a National Association of College and University Business Officers Distinguished Business Officer Award recipient.

Understanding the Work of the CAO
Effective working relationships emerge from knowledge of the responsibilities, pressures, and priorities in the work of colleagues. Chief financial officers may become better colleagues by learning about the schedules, relationships to constituents, and perspectives of chief academic officers.
Patricia Matthews, IHM, Vice President for Academic Affairs, Marywood University, and 2001 winner of the CIC Chief Academic Officer Award

Understanding the Work of the CFO
In this parallel session, chief academic officers may become better colleagues by learning about the schedules, relationships to constituents, and perspectives of chief financial officers.
John A. Palmucci, Vice President for Administration and Finance, Loyola College in Maryland, and recipient of the 2003 National Association of College and University Business Officers Distinguished Business Officer Award

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Associated Meetings

The CAO/CFO Institute provides opportunities for formal and informal meetings of other groups in conjunction with the conference. Meetings scheduled to date include:

Missouri CAOs and CFOs Luncheon
Monday, November 1, 12:45 p.m. Coordinator: Marie Harris, CSJ, Provost and Vice President for Academic Affairs, Avila University

Historically Black Colleges and Universities
Breakfast for CAOs and CFOs
Monday, November 1, 7:15 a.m. Coordinator: Vicki Vernon Lott, Provost and Vice President for Academic Affairs, Lane College

Association of Colleges of Sisters of Saint Joseph CAOs and CFOs
Monday, November 1, after conference activities; the meeting will begin with discussion and continue over dinner. Coordinator: Sean Peters, CSJ, Executive Director, Association of Colleges of Sisters of Saint Joseph

Catholic College and University CAOs and CFOs
Saturday, October 30, 1:00 – 4:00 p.m, meeting. Coordinator: Marna Boyle, Vice President for Academic Affairs, Cardinal Stritch University

Christian College Consortium CAOs
Thursday, October 28, 7:00 p.m., dinner; Friday, October 29, 8:30 a.m. – 4:00 p.m., meeting. Coordinator: Thomas H. Englund, President, Christian College Consortium

Conference for Mercy Higher Education CAOs and CFOs
Monday, November 1, 6:00 p.m., dinner and discussion.
Coordinator: Martin Larrey, Vice President for Academic Affairs, College of Saint Mary

Council for Christian Colleges & Universities CAOs and CFOs
Monday, November 1, 6:30 p.m, dinner and discussion.
Coordinator: Ronald Mahurin, Vice President for Professional Development and Research, Council for Christian Colleges & Universities

United Methodist CAOs and CFOs
Monday, November 1, 6:45 p.m., dinner and discussion.
Coordinator: Wanda Bigham, Assistant General Secretary, National Association of Schools and Colleges of the United Methodist Church

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Who Should Attend?

This year’s Institute is designed so that chief financial officers and chief academic officers can focus on major institutional issues in more effective partnerships. CAOs or CFOs who attend singly will certainly gain significant benefit from the program; but a number of sessions are being designed to afford maximum benefit when both officers participate. Many CAOs and CFOs also have staff colleagues who would benefit from the conference. CAOs and CFOs may invite associate provosts, deans, and other administrators to participate in the program. CIC offers discounted registration fees for the second and subsequent administrators from the same institution.

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Sharing Ideas with Colleagues

CIC’s CAO/CFO Institute anchors a growing and ever more important network for chief academic officers and chief financial officers. Participants will have opportunities to exchange ideas in an informal atmosphere. The 2004 Institute will include these regular conference features:

Breakfast Discussions—Gain practical advice from colleagues by participating in discussion groups over breakfast both Monday and Tuesday mornings. Topics will be current issues or perennial problems for chief academic officers and chief financial officers. Discussion leaders will be colleagues experienced with the topic. Suggestions for topics or leaders should be directed to Mary Ann Rehnke, CIC Vice President for Annual Programs, at mrehnke@cic.nche.edu or (202) 466-7230 ext. 207.

Idea Exchange—Conference participants are encouraged to share their best programs, policies, and ideas with colleagues. An area near the conference registration desk will be available for a display of these materials. To make this a success, you are encouraged to bring 75 copies of each item, and each item should include your name, address, and telephone number for easy follow-up after the conference. We shall also ask speakers to place materials from their sessions in this area, for those who cannot attend that presentation.

Luncheon for Women CAOs and CFOs—Women chief academic officers and women chief financial officers are invited to join discussion groups on current issues, led by colleagues selected for their expertise on the topic. Susan Tarnowski, Vice President for Academic Affairs at the College of St. Scholastica, will coordinate the luncheon discussions. If you have suggestions for luncheon topics or wish to assist with the program, call Susan Tarnowski at (218) 723-6012 or e-mail her at starnows@css.edu. Please pre-register for this event using the Institute registration form. The cost is $45.

Historically Black Colleges and Universities Breakfast for CAOs and CFOs—All HBCU CAOs and CFOs are invited to discuss current issues on their campuses and meet with their new colleagues at a breakfast on Monday, November 1. Vicki Vernon Lott, Provost and Vice President for Academic Affairs, Lane College, will lead the discussion. If you would like to prepare or suggest issues for this meeting, contact her at vlott@lanecollege.edu.

Networking Dinners—To get to know colleagues from other campuses and to exchange ideas, conference participants may register on-site for informal, dine-around dinners on Sunday, October 31, at restaurants in San Francisco.

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Mentor Program

Help your new colleagues get off to a good start by volunteering to be a mentor during the conference. Click here for the CIC Mentor Program sign-up form.

Experienced CAOs—those with three or more years of service—serve as mentors to help welcome new CAOs by introducing them to colleagues and answering questions about the conference. They typically schedule an hour session during the Institute to discuss the significant issues facing a new CAO. Both parties may wish to continue their conversation following the Institute. Mentors and new chief academic officers meet at 3:30 p.m. on Saturday, October 30. Experienced chief academic officers may volunteer to serve as mentors by completing the CAO Mentor Program registration form.

New CAOs are asked to complete the CIC Mentor registration form. The Mentor Program is led by Sue DeWine, Provost, Marietta College, 215 Fifth Street, Marietta, OH 45750, phone: (740) 376-4741, dewines@marietta.edu and Michael Looney, Vice President for Academic Affairs, Schreiner University, 2100 Memorial Boulevard, Kerrville, TX 48028-5697, phone: (830) 792-7391, mlooney@schreiner.edu.

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Professional Development and Renewal

Is a College Presidency in Your Future?
This session provides career guidance for CAOs and CFOs considering the move to a college presidency. What issues should you consider? What are the pros and cons in making this move for you? What are search consultants looking for in prospective presidents? What errors do candidates often make in the search process? Spouses are welcome.
Marylouise Fennell, RSM, Senior Counsel, CIC

Planning for Your Retirement:
Personal Consultations with TIAA-CREF Counselors

October 31 – November 2
Representatives from TIAA-CREF will be available to confer with TIAA-CREF members for half-hour sessions on their personal plans for retirement.

Academic Administration
October 31 – November 2
Participants will discuss topics such as academic, administrative, and organizational structure; faculty evaluation and professional development; new faculty recruitment; and general topics of academic administration with W.H. (Hutch) Bearce, CIC Senior Advisor and independent consultant. Dr. Bearce, a former CAO Task Force member, has served as chief academic officer at Missouri Valley College, High Point College, and Central College.

Mass
Sunday, October 31, 7:45 a.m.
Catholic chief academic officers, chief financial officers, and their spouses are invited to participate in a Mass designed specifically for them and led by one of their colleagues.
Augustine G. Kelly, O.S.B., Vice President for Academic Affairs and Dean of the College, Saint Anselm College

Ecumenical Service
Sunday, October 31, 7:45 a.m.
Join your colleagues for an ecumenical church service for CAOs, CFOs, and their spouses. A deacon who is also a chief academic officer will conduct the service.
Richard C. Miller, Senior Vice President for Academic Affairs, Benedict College

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Workshop for New Chief Academic Officers

New CAOs will have an opportunity to participate in a workshop led by experienced colleagues that is designed to meet the needs of those in their first year of office. The workshop is offered Saturday, October 30, from 8:00 a.m. to 4:00 p.m.

Coordinators for the New Chief Academic Officers Workshop are:

Kurt Geisinger, Vice President for Academic Affairs, University of
St. Thomas (TX)

Ferol Menzel, Vice President for Academic Affairs and Dean of the Faculty, Wartburg College

The workshop for New Chief Academic Officers is offered free of charge as a service of CIC. Participants are asked to pay $55 for lunch and for refreshments throughout the meeting. Sign up for this workshop on the CAO/CFO Institute registration form and complete the CIC Mentor Program registration form.

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Spouses Program

The Spouses Task Force plans a series of programs to meet the varied needs of the men and women who fill the role of CAO’s spouse on
private college campuses. Registered spouses are welcome at all Institute sessions, including the opening reception, banquet, and continental
breakfasts. Click here for the CIC Spouses Conference Colleague sign-up form.

Sessions Scheduled for this Year Include:

Spouses Conference Colleague Program—If you are a spouse attending the Institute for the first time, you may appreciate an introduction to an experienced participant. Colleagues will contact each other before the conference and will meet at the Institute on Saturday, October 30, at 4:00 p.m., just prior to the keynote address. You may request a Conference Colleague by completing the Spouses Conference Colleague form. Past participants are encouraged to volunteer to serve as a Conference Colleague. The Spouses Conference Colleague Program is coordinated by Dawn Willis, Champlain College, 14 Aspen Drive, Essex Junction, VT 05452, willisdawn@aol.com.

Effective Communication and Conflict Resolution Skills
Effective communication skills are key for the spouse of a chief academic officer, who often is part of the CAO’s support system. This session will offer a practical and informative learning experience about communication and conflict resolution skills for CAO spouses. Through demonstration, video clips, personal examples, and interactive discussions, participants will discover the patterns to avoid as well as the communication skills that are associated with more positive and constructive interactions with a spouse and on behalf of a spouse.
Emily Scott-Lowe, Presenter and Trainer, Center for the Family, Pepperdine University
Dennis Lowe, Director of the Center for the Family, and Professor of Psychology in the Graduate School of Education and Psychology, Pepperdine University

Prince Albert Club—Male CAO spouses meet for lunch and informal discussion, Sunday, October 31, 12:30 – 1:45 p.m.
Ken Lenoir, CAO Spouse, McMurry University

Networking Session—As meeting colleagues and learning from them is such a key component of the Spouses Program, the Sunday sessions will conclude with time for spouses to reconnect with friends from past years and introduce themselves to new colleagues.

Assistance with Campus Programs—To help spouses who work to improve the culture of the campus by hosting events for faculty members and students, conference participants are asked to bring 50 copies of a menu and sample recipes that they have enjoyed using for a campus event. These will be shared during the Monday breakfast session.

Tips for CAO Spouses—During this session led by an experienced chief academic officer spouse, participants will discuss topics such as the politics of serving as a CAO spouse, changing careers when moving to a new location, health issues of CAO spouses, and setting boundaries.

Grant Writing for Nonprofit Organizations—Spouses active in community groups and those who serve on boards will learn tips for securing grants to assist these organizations. They will explore how to find grant opportunities, and share their own ideas about successful applications.
Steven R. Malmberg, professional grants writer and CAO Spouse, University of Charleston

Chinatown Walking Tour—San Francisco has the largest Chinese community outside of Asia and the walking excursion begins with the exploration of Chinatown, land-marked by the famous red archway and Foo Dog icons. Reminiscent of old-world Shanghai, the crowded and bustling 16 blocks truly represent another world, where bright red banners are displayed from storefronts and traditional clothing hangs in shop windows. Unique customs are reflected throughout the area—watch residents performing daily exercise of Tai Chi or playing dice and “go” games at Portsmouth Square. Shoppers discover jewelry in traditional jade, hand-embroidered apparel and linens, housewares, fine teas, and Chinese herbal remedies.

Discussion Groups—CAO spouses enjoy sharing their expertise with colleagues through discussion groups. A spouse who is knowledgeable about the topic leads the group, and all participants are asked to share their advice on and challenges with the issue. Potential topics include scrapbooking, entertaining campus constituents, and recommended reading.

New CAO Spouses—Saturday, October 30, 10:00 a.m. A special one and one-half hour session for spouses of new CAOs will be led by members of the Spouses Task Force—Elsie Sheriff, CAO Spouse, Bethel College (KS) and Pam Hoadley, CAO Spouse, Morningside College. Spouses of experienced CAOs who are attending the conference for the first time are also invited to this session. If participants wish, the group will adjourn to an area restaurant for lunch following the seminar.

Spouses programming for the 2004 CAO/CFO Institute was planned
with the assistance of the CAO Spouses Task Force: Barbara Barnes, Bethel College (MN); Pam Hoadley, Morningside College; Dorothy Julian, Lindsey Wilson College; Bonnie Lakso, Juniata College; Ken Lenoir, McMurry University; Elsie Sheriff, Bethel College (KS); and Dawn Willis, Champlain College.

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Institute Accommodations and Travel

The Hyatt Regency San Francisco
5 Embarcadero Center
San Francisco, CA 94111
Phone: (415) 788-1234
Fax: (415) 398-2567
Reservations can be made
by calling (800) 233-1234.
Room Rate: $160 single, $185 double
Hotel parking is $38.00 per day.

When making your hotel reservations, please state that you are with the Council of Independent Colleges 2004 CAO/CFO Institute to receive the discounted group rate. The reservation cut-off date is October 5, 2004. Any reservations made after that time will be accommodated at the group rate on a space-available basis.

Airline Reservations
CIC has arranged airline discounts through United Airlines and Delta Airlines. These agreements may provide an additional discount off the lowest advertised fare when you are flying into San Francisco. United offers a 10 percent discount off full-fare, unrestricted coach fares, in effect when tickets are purchased seven days in advance. An additional 5 percent discount is applicable when tickets are issued 30 days prior to travel. Delta offers a 10 percent discount when purchased 60 days in advance. For shorter-notice purchases, the carriers offer a 5 percent discount on most fares; discounts range from 10 to 15 percent for refundable fares. The discounts apply for travel between October 27 and November 5, 2004, and are subject to availability and other conditions.

You may obtain the discounts by calling United Airlines Meetings Plus Desk at (800) 521-4041 and referring to ID Code 523AG or Delta’s Meeting Network at (800) 241-6760 and referring to File Number 205721A. If you prefer personal service, you may contact World Travel Service, at (800) 633-8822. The agency charges a $49 processing fee per ticket.

Airport Transportation
Shuttle service is provided by Lorries Shuttle. The cost of the shuttle is $15 one-way and the shuttle picks up from each departure level of the airport. You may call for the shuttle by using the phone at the information booth located near the baggage claim at the airport. The travel time between the airport and the hotel is approximately 35 minutes and reservations are not required. For additional information, call (415) 334-9000.

Airport Express provides Oakland Airport Shuttle Service. The cost of this shuttle is $35 one-way and $61 round-trip. The travel time between the airport and the hotel is approximately 45 minutes and reservations are required. For additional information, call (415) 775-5121. Cab fares from San Francisco airports range between $55 and $60 one-way. Metro Cab (415) 920-0715, Veteran’s Cab (415) 552-1300, Yellow Cab (415) 626-2345.

Automobile Rental
CIC has arranged a discounted rate with the Avis car rental agency which will be offered from October 2 through November 9, 2004. To take advantage of the discount, call Avis at 1-800-331-1600 or reserve online at www.avis.com. To obtain the Avis Worldwide discount, you will need the 2004 CAO/CFO Institute meeting identification number: J867443.

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Cancellation Policy

Refunds will be made in full (less a $30 processing fee) for cancellations received before October 8, 2004. Refund requests received between October 11 and October 22 incur a charge equal to 25 percent of the total registration fee. No refunds will be issued after October 22, 2004. All refunds will be paid after the meeting. Please send cancellation requests, in writing, to the attention of Hermoine Wellman, CIC Conference Manager, by fax at (202) 466-7238 or by e-mail at hwellman@cic.nche.edu.

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Things To See and Do in San Francisco

Fisherman’s Wharf and Alcatraz
November 1, 2:00 – 6:00 p.m.

Enroute to the Wharf, you’ll have a guided bus tour through Chinatown and North Beach, and upon arriving at the Wharf, you’ll board a ferry to Alcatraz Island. While there, you’ll enjoy an award-winning audio tour highlighting the history of Alcatraz, beginning with Spanish discovery (Alcatraz is Spanish for “pelicans”), early military fortifications, the infamous usage as a maximum-security prison, and finally to its current status as a national park. You can view the cells of such notable inmates as Al Capone and the “Birdman of Alcatraz,” as well as hear the story of the still-unsolved and possibly successful escape attempt from the island. After returning from the island, there will be free time for shopping and sightseeing at the Pier. Per Person: $46.00

Muir Woods and Sausalito
November 1, 2:00 – 6:00 p.m.

After a short 45-minute ride from San Francisco, your group will be awed by one of the most magnificent Redwood forests in the world. Muir Woods National Monument was named for the early American naturalist, John Muir, and is home to some of the oldest and largest trees in the world. Ferns, wildflowers, and redwood burls make the cathedral-like valley a fascinating environment for a self-guided walk. After time in the redwood groves, the tour will continue on to the seaside town of Sausalito, known for art galleries and unique boutiques, and stunning views of San Francisco. Per Person: $46.00

Post-Conference Trip—Sonoma Wine Country Tour
November 2, 1:30 – 9:00 p.m.
Beginning with a beautiful drive across the Golden Gate Bridge through Marin County’s countryside, guests note the difference between fast-paced city life and the serenity of Marin’s rolling hills. As guests arrive at each winery in the beautiful Sonoma Valley, a private tour guide will describe the in-depth process of tasting and selecting wine and the detailed steps involved in wine making, including the importance of the mineral soil content and the various microclimates in the area. This customized wine country excursion offers the opportunity to see a spectacular region of Northern California and a behind-the-scenes visit to two renowned wineries. After the tours, guests will enjoy dinner in the beautiful town of Sonoma before returning to the hotel. Per person: $144.00

Other Things To See and Do:

Cosmopolitan flair, spectacular scenery, and cultural diversity make San Francisco one of the top travel destinations in the world. Perennial favorites include Fisherman’s Wharf, Chinatown, the cable cars, the Golden Gate Bridge, Golden Gate Park, and the Mission District. The city is acclaimed as home of the “World’s Best Restaurants,” and visitors quickly discover the charm of the neighborhoods.

The Fine Arts Museums of San Francisco. Comprised of the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park (which displays a collection of 4,000 years of ancient and European art), they are the largest public arts institutions in San Francisco and among the largest art museums in the United States. For additional information, contact the museum hotline at (415) 863-3330.

North Beach’s Historic Churches. North Beach is home to two of San Francisco’s most famous and beautiful churches—Sts. Peter and Paul Church and St. Francis of Assisi Shrine. Founded by the first European settlers who were primarily Catholic, they are a rich part of San Francisco’s history. Both are well worth a visit.

Lombard Street. Known as the “crookedest street in the world,” this block between Hyde and Leavenworth Streets was built in the mid-1920s to accommodate the steepness of the slope.

Chinatown. Chinatown is densely packed and colorful, and the 30,000-member Chinese population—most of whom speak Cantonese—live in a tightly knit, distinctly un-Western community. It’s a great place for casual wandering through narrow alleys, where on quiet afternoons you can hear the clack of mahjong tiles from behind screen doors.

Fisherman’s Wharf. The gateway for several top attractions (Alcatraz, the Maritime Museum, and the Historic Ships Pier), Fisherman’s Wharf is a fun destination in itself with the focal point of Pier 39, which is as popular with a resident sea lion colony as it is with tourists.

Golden Gate Park. San Francisco’s great playground is a cunningly designed rectangle that appears far larger than it is. Woods line the edges, and nature lovers can wander in the fern dell, the arboretum, the Japanese Tea Garden, and the tulip gardens.

Downtown. San Francisco’s densely populated downtown is squeezed into the hilly northeastern corner of the peninsula. The often-dramatic cityscape came about because the streets were laid out as if their planners had never so much as glanced at the city’s topography.

Wine Country. Headquarters of a vast vacationland, San Francisco is within easy driving distance of the High Sierra resorts of Lake Tahoe and Yosemite and the scenic Monterey-Carmel peninsula. The two valleys, Napa and Sonoma, are 60 and 90 minutes north of San Francisco. Both offer the rustic beauty of vineyards, wildflowers, and green and golden hills.

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